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Monthly
Vacation Rental Policies
- A guest signing the rental agreement assumes
all responsibility for the actions and behavior of all guests and
agrees to follow the rules of the property posted therein.
- Our properties are in residential neighborhoods
and are unsuitable for loud parties, events or entertaining groups.
If behavior or noise results in a noise complaint or any violation
set forth by the City of Key West laws and ordinances, or any other
violation of the rental agreement, you will be asked to leave with
no refunds given.
- Spring breakers are not allowed in any of
our properties. Occupants under the age of 25 must be accompanied
by a parent, guardian or a family group. If it is discovered that
occupants are under the age of 25 and not accompanied by any of
the above, you will be asked to leave with no refund.
- If guests lock themselves out of their unit
and the office staff is called to open the unit, a $100 charge
will be imposed.
If keys are lost, there will be a $50 charge for each key.
If personal property is left behind and it is necessary for the items to
be returned, a $25 fee, in addition to the cost of the postage and containers,
will be assessed.
- Each unit will have all of the linens, cooking
utensils and initial consumables provided (toilet paper, paper
towels, plastic wrap, aluminum foil, zip-lock bags, coffee filters,
salt/pepper, dishwashing detergent, laundry detergent, fabric softener
and propane gas for the grill). You are required to replenish this
supply upon your departure or it will be deducted from your deposit.
- Parking: Parking
is extremely difficult to find in old town and most spots require
a residential permit. If you do need to arrive with an auto, you
will probably find it convenient to park at the Park and Ride (approximately
$95 for the month) and bicycle or walk around our island.
- Concierge: Our
office staff is always eager and available to set up any type of
water, land or air excursions for you, either in advance or upon
your arrival. We will also be happy to give you recommendations
for restaurants and other activities on our island.
Babysitters are available with advance notification and are certified thru
our local hospital.
We can have food, drinks and other items in your unit for your arrival. You
can either email or fax us a list with specifics, there is a $25 plus 10%
of the total purchases fee added to your charges for this service.
- Check In: Please
print your confirmation letter and map to our office and bring
them with you.
Call or email us at least one day prior to your arrival to confirm your arrival
time and method. If you are coming by cab, leave luggage in cab, come in
and register, obtain keys and receive directions to your unit. The cab will
wait for you to accomplish this before taking you to your unit.
Units will be ready for check in at 3 p.m. If you are arriving before that
time and arrived by cab, you can store your luggage in our office and enjoy
the use of our pools or stroll Duval St. (our office is ½ block off
Duval) until the unit is ready.
- Check Out: Please
contact us by phone the day before your departure to arrange for
a walk-thru on the day of your departure.
A departure time of 11 a.m. is required on the day of your departure.
- Office
Location and Hours: Our check-in
office is located at 1075 Duval Street, Suite C-19. Turn left
on Simonton off Truman at the Moped Rental and Duffy's Restaurant.
Go 1/2 block and turn right into Duval Square (under the giant arch). Our
office is located mid-way down the parking lot next to Blossom's Florist.
Our office is open from 9 a.m. to 6 p.m. daily
If checking in
later than 6 p.m., please advise us of your arrival
time and we will have 2 keys and directions in an envelope
in the lock box located next to our office door. The
code to the late night check in box is included in
your confirmation letter so please bring it with you.
If you forgot to bring your letter, there is a red
emergency phone next to the office door for the code.
Please come by the office the next day to register,
obtain extra keys, maps, concierge information, etc.
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